For ages 21+

betty baji Responsible Gaming

When gaming goes beyond entertainment, making the right decision is the smart move. We are always here for you.

For ages 21 and above only

Keep Your Gaming in Control

betty baji believes that online betting and casino games should be a form of entertainment only — not an alternative source of income. We work in various ways to ensure every user's experience stays safe and enjoyable.

Under our Terms and Conditions, users must be at least 21 years old to open an account and take part in any betting or gaming activity on the betty baji platform. This age limit is strictly enforced and proof of age may be required during account verification.

Gambling or betting addiction is a real issue that can affect anyone. It is nothing to be ashamed of — recognising it in time is what matters. At betty baji, we want you to play with awareness and seek help right away if you run into trouble.

Our Privacy Policy states that your health-related information is kept completely safe and confidential. Information provided during self-exclusion or limit-setting is never shared with any third party.

Set Limits for Yourself

betty baji offers several tools that let you manage your own gaming. Contact our 24/7 live chat to use these tools.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Decreasing the limit takes effect immediately; increasing it requires a mandatory cooling period.

Loss Limit

Decide in advance how much you are willing to lose within a set period. Once the limit is reached, the game stops automatically.

Session Time Limit

Set how long you want to play in one session. When the time is up, you will receive a reminder and have the option to end the session.

Reality Check

At regular intervals, a message will appear showing a summary of how long you have been playing and how much you have spent.

Self-Exclusion

You can block your account completely for a set period (such as 30 days, 6 months, or permanently). No promotional messages will be sent during this time.

Cooling-Off Period

For a short break, suspend your account temporarily for anywhere between 24 hours and 6 weeks. Logging in is not possible during this period.

Contact our 24/7 live chat support to activate these tools or to learn more about them. For common questions, read our FAQ.

Recognise the Warning Signs

If any of the following signs appear in yourself or someone you know, stop right away and seek help.

  • Chasing losses by placing larger bets after losing.
  • Spending money set aside for essentials, such as rent or food, on gaming.
  • Hiding gaming activity from family or friends.
  • Feeling restless or irritable when unable to play.
  • Neglecting work, studies, or family responsibilities to spend time gaming.
  • Taking on debt or selling assets to fund betting.
  • Repeatedly trying to stop but being unable to.

Healthy Gaming Habits

Following a few simple habits keeps gaming within the bounds of entertainment.

  • Set a fixed budget before you start playing and do not go beyond it.
  • Losing is normal — do not keep playing in the hope of recovering lost money.
  • Avoid playing when you are under stress or in a low mood.
  • Take regular breaks — long uninterrupted sessions are not a sign of healthy habits.
  • Spend time with family and friends; do not let gaming replace your social life.
  • Activate betty baji's limit tools before you play — this is not a sign of weakness, it is a smart decision.

Where to Get Help

Acknowledging a problem is the first step toward solving it. betty baji and your loved ones are both ready to help you.

24/7 Live Chat

Join betty baji's live chat at any time. Support is available in both Bengali and English. You can reach out right away to activate self-exclusion or set limits.

Email Support

If you prefer to put your concerns in writing, contact us by email. Our support team is active 24 hours a day and can respond in Bengali.

Family and Loved Ones

Talk openly with family members or close friends. Their support and understanding play a major role in the path to recovery.

Professional Counselling

Seek help from mental health professionals who specialise in behavioural addiction. Many counsellors and psychiatrists in Bangladesh can assist with this issue.

betty baji's Commitment

betty baji believes that creating a responsible gaming environment is not just an ethical duty — it is a core commitment to our users. Learn more about us and how we are building a safe and transparent platform.

We commit to:

  • Never allowing anyone under 21 to open an account or play.
  • Processing self-exclusion requests with the highest priority.
  • Never sending promotional communications to users who are on self-exclusion.
  • Applying requests to decrease limits immediately, without delay.
  • Ensuring the support team handles responsible gaming matters with sensitivity and care.
  • Providing access to gaming history and spending information at any time.

Remember — gaming is for enjoyment. Whenever it feels like it is going beyond that, stop and seek help. betty baji is always here for you.

Questions About Responsible Gaming

No. Self-exclusion keeps your account balance safe. Eligible funds can be withdrawn after the exclusion period ends or with the help of our support team. Contact our 24/7 live chat for more details.

Age can usually be verified with a National ID (NID), passport, or birth registration certificate. The support team will let you know which document is needed in specific cases. No one under 21 is allowed to operate an account.

Decreasing a deposit limit takes effect immediately. However, requests to increase a limit are subject to a mandatory waiting or review period. This delay is intentional — to prevent limits from being raised in haste.

Self-exclusion must be requested by the account holder. However, if the situation is complex, please share the details with our support team — we will do our best to help. Family members are also welcome to reach out to our live chat for guidance.

No. During self-exclusion, no promotional emails, messages, or offers will be sent to you. This is an important part of our responsible gaming policy.

Yes. Gaming or gambling addiction is a behavioural problem that can be managed through professional counselling and therapy. Mental health specialists and psychiatrists in Bangladesh can help with this kind of issue. Seeking help is a sign of strength, not weakness.